TERMS OF SERVICE

OVERVIEW

Welcome to Nanook! The terms “we”, “us” and “our” refer to Nanook. Nanook operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a customized shopping experience (the “Services”). Nanook is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information such as your email address, billing address, shipping address, and payment details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to accurately display our products and services in our online stores. However, please note that colors or product appearance may vary depending on the device you use to access the store and your device settings and configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or match what is displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you make an offer to purchase. Nanook reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until Nanook confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Nanook may not be able to process cancellation requests after an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email.

Unless otherwise stated, listed prices exclude taxes, shipping and handling charges, and customs or import duties.

Prices in our online stores may differ from prices in physical stores or stores operated by third parties. We may occasionally offer promotions that affect pricing and are governed by separate terms and conditions.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores.

You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete;
(ii) you are authorized to use such credit card for the purchase;
(iii) charges incurred by you will be honored by your credit card company; and
(iv) you will pay all charges incurred at the posted prices, including shipping fees and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control.

Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by Nanook, its affiliates, or licensors and are protected by intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written permission.

All rights not expressly granted are reserved by Nanook.

The names, logos, product names, service names, designs, and slogans of Nanook are trademarks of Nanook or its licensors. Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind.

Any use of optional tools offered through the Services is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials or links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of such websites.

We are not liable for any harm or damages related to your use of third-party websites, products, or services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Nanook is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made in our store are conducted directly with Nanook.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Nanook.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy [LINK].

Because the Services are hosted by Shopify, Shopify may collect and process certain personal information to provide and improve the Services.

Please review our Privacy Policy [LINK] for more information.

SECTION 11 - FEEDBACK

If you submit ideas, suggestions, reviews, proposals, or other feedback (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback.

You represent and warrant that:
(i) you own or control all rights to your Feedback;
(ii) your Feedback does not violate any rights of any third party; and
(iii) your Feedback does not contain unlawful, abusive, or malicious material.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct any errors and to update information or cancel orders at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services:
for unlawful purposes;
to violate laws or regulations;
to infringe intellectual property rights;
to harass, abuse, insult, or discriminate;
to upload malicious code or spam;
to collect personal information of others;
to use bots, scraping tools, or AI agents without authorization.

We reserve the right to terminate your use of the Services for violating these Terms.

SECTION 14 - AGENTS

Any software or AI agent accessing the Services must clearly identify itself and comply with all applicable requirements.

We reserve the right to restrict or block access by automated systems or agents.

SECTION 15 - TERMINATION

We may terminate your access to the Services at any time without notice.

Sections relating to intellectual property, liability, indemnification, privacy, and other provisions that by nature should survive termination shall remain in effect.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and all products provided through the Services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted, secure, or error-free use of the Services.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nanook, Shopify, and their affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Nanook, Shopify, and their affiliates from any claims, damages, liabilities, and expenses arising from your breach of these Terms or misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 20 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Nanook regarding the Services and supersede all prior agreements or communications.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights under these Terms without our prior written consent.

We may assign or transfer these Terms without restriction.

SECTION 22 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Nanook is established.

SECTION 23 - HEADINGS

Headings in these Terms are for convenience only and do not affect interpretation.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting updates on our website.

Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Nanook